unzun House, Inc.
Integrated Learning Center, Inc.
Union, NJ 07083
Dulce Ramos is a serial entrepreneur, educator and immigrant currently residing in Union, New Jersey. Dulce’s experience emigrating from the Dominican Republic, combined with her passion for education, motivated her to open Integrated Learning Center (ILC), a company focused on providing language instruction for corporate clients since 1994.
Over the years, Dulce grew the ILC business to be very profitable, employing over a dozen people. However, as times change, the marketplace requires entrepreneurs to adapt, recreate, and often reinvent themselves. The SBDC at Kean University has been working with Dulce for several years to help her with an array of business issues in order to keep up with the dynamics of the marketplace. Since Dulce’s businesses are service-based, word of mouth and referrals proved to be a good source for generating new clients. Here again, Regional Director Dave Margulies worked with Dulce to perfect her “ask” and suggest places and events to attend for the most effective networking.
Most recently, Dulce started a new consulting business, Zunzun House, Inc., which assists entrepreneurs, not-for-profits, and growing companies in fulfilling their goals. This business seeks project work where Dulce needs to leverage relationships for introductions to potential clients.
Each of her businesses was built with the cornerstone of corporate and social good, which strengthens the community. Dulce ensures that she exceeds client expectations by providing unparalleled customer service, which leads to future projects, referrals and great references.
At the SBDC in Kean University, Dulce has found a welcoming and helping hand as she works to continue growing her businesses. From the friendly greetings she receives from the Center support staff, to the support and guidance by the center director, Dulce offers nothing but praise and admiration: “David Margulies has been working with me for several years, providing coaching in the areas of management, client acquisition, business relationships, pricing, finance, . . . and even helping me secure a position as an adjunct instructor at Kean University’s Business School. No doubt, the SBDC at Kean University provides a platform to vet my ideas, get answers and direction I wouldn’t have otherwise. I am so grateful!”